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Please do not send confidential information such as your Social Security or Tax ID numbers via this form.

Secure E-Mail

GenoaBank strongly encourages our customers to use Secure E-mail to ensure your information arrives safe and secure. Our Secure E-mail system will guarantee confidentiality and should be used when exchanging sensitive or private information such as social security numbers, bank account numbers, financial statements, etc.

GenoaBank believes the privacy of our communication is important and we want to ensure your information stays private.

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Branch & Office Contact Information 

Customer Service | 1-800-592-2828

Online Banking | 1-800-592-2828 or call direct at (567) 400-1296

Commercial Banking | 1-800-592-2828

Lost or Stolen ATM/Debit or Credit Card
Monday - Friday (8:00 AM - 5:00 PM) 
Saturday (8:00 AM - Noon) 
(419) 855-8381

After Normal Business Hours, Weekends and Holidays:
ATM/Debit Cards: 1-800-528-2273
Credit Cards: 1-800-325-3678

Email Support |
Employment Opportunities 
Contact Rachael Paule, Human Resource Manager at 419-855-8381 or via e-mail 

GenBanc, Inc. 
Contact Joyce Harrison, Corporate Secretary at 1-800-592-2828