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Online Account Access

GenoaBank believes the privacy of our communication is important and we want to ensure your information stays private.

Please do not send confidential information such as your Social Security or Tax ID numbers via this form.

Compliance notification: When providing your wireless phone number to us, GenoaBank may send text messages to your wireless phone number for business or marketing purposes. Opt out options will be made available.

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Branch & Office Contact Information 

Customer Service | 1-800-592-2828 

Online Banking | 1-800-592-2828 or call direct at (567) 400-1296

Lost or Stolen ATM/Debit or Credit Card
Monday - Friday (8:00 AM - 5:00 PM) 
Saturday (8:00 AM - Noon) 
(419) 855-8381

After Normal Business Hours, Weekends and Holidays:
ATM/Debit Cards: 1-800-472-3272
Credit Cards: 1-800-325-3678

Employment Opportunities 
Contact Rachael Paule, Human Resource Manager at 419-855-8381 or click here to fill-out an application.

GenBanc, Inc. 
Contact Melissa Wagner, Corporate Secretary at 1-800-592-2828