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Online Account Access
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We’re here to help you reach your financial goals, whatever they may be. Use our online tools and resources to make informed decisions, or visit the nearest GenoaBank for personal assistance.

Checking Account Reconciliation Form
An easy way to reconcile your statement balance to your checkbook balance.
Click here to print the form.

Customer Contact Information Change Form

There are two ways to make changes to your GenoaBank Account(s) address, phone number(s), email address;
Online or by Completing the Customer Information Change Form below.

  1. Online Address Change – If you are a GenoaBank Online/Mobile User, simply log in to www.genoabank.com , click on ‘Mail’, and type the changes you wish to make. If you are not a current GenoaBank Online/Mobile User you can register by clicking Enroll Now!
  2. Complete Customer Information Change Form – Complete your changes in the form below. You may print the form and submit to GenoaBank by:
    - Mail the completed form to: GenoaBank | 801 Main Street  Genoa, Ohio 43430 or
    - Email the completed form to: info@genoabank.com or
    - Drop off at any of our convenient branch locations.

    Click here to print the form.

Security and Privacy

Safeguarding your account information from current cyber threats is one of our top priorities. We continue to identify new tools and implement features in our online systems to assist you in ensuring that your data and their assets are protected. Although these tools and features help, you are the most critical element in the protection of your assets and smooth operations of your online accounts. Please review the information here to learn more on how to better protect yourself from current cyber threats.