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Online Account Access

We’re here to help you reach your financial goals, whatever they may be. Use our online tools and resources to make informed decisions, or visit the nearest GenoaBank for personal assistance.

Checking Account Reconciliation Form
An easy way to reconcile your statement balance to your checkbook balance.
Click here to print the form.

Customer Contact Information Change Form

There are two ways to make changes to your GenoaBank Account(s) address, phone number(s), email address;
Online or by Completing the Customer Information Change Form below.

  1. Online Address Change – If you are a GenoaBank Online/Mobile User, simply log in to , click on ‘Mail’, and type the changes you wish to make. If you are not a current GenoaBank Online/Mobile User you can register by clicking Enroll Now!
  2. Complete Customer Information Change Form – Complete your changes in the form below. You may print the form and submit to GenoaBank by:
    - Mail the completed form to: GenoaBank | 801 Main Street  Genoa, Ohio 43430 or
    - Email the completed form to: or
    - Drop off at any of our convenient branch locations.

    Click here to print the form.

Wire Transfer Terms and Conditions 

A wire transfer is a method of transmitting money in a secure, easy, and convenient manner.  Please contact your local branch on how you may initiate a wire transfer.

Click here to view GenoaBank’s Wire Terms and Conditions.